PRIVACY STATEMENT

PRIVACY CODE:

Our Commitment

We are committed to protecting all personal information that we collect and store in the course of conducting business.


Why We Collect Your Information

We will collect your personal information for any of the following purposes:

To identify and communicate with you

To improve the content of our Web Page

To comply with all relevant legislation. 


We Will Obtain Your Permission

Except where authorized or required by law, we will not collect, use or disclose your personal information unless you have provided us with your consent. We will only request the information that we need for the purposes that we have identified to you. You may withdraw your consent to our collection, use or disclosure of your personal information upon receipt of reasonable and written notice. However, contractual or legal restrictions may override any such request.

This website might have included links to sites for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.  

 

How We Protect Your Information

We are committed to our responsibility to ensure that your personal information remains secure. With that in mind, we will review and upgrade our storage and security systems on a regular basis. This includes all information that may have been transferred to a third party service provider. Access to your personal information will be limited to select employees within our organization. Where information must be provided to others, that information will be limited to only that which is specifically required for a particular task. We will do our best to ensure that your information is accurate and up to date. It is very important that you contact us when any changes to your personal information occur. 

 

Your Right of Access to Your Personal Information

You may request access to your personal information by contacting our Privacy Officer. You also have the right to know:

The methods by which we collected the information

The purposes for which we are using the information, and

To whom the information has been disclosed 

 

Any request that you make should be sufficiently detailed so that we may properly respond to your request. When you make a request, we will insist upon verification of your identity, either by photograph or signature. When providing your personal information, we will edit certain information as required or authorized by law, including the personal information of other individuals, information that may be subject to investigation, as well as any confidential commercial information.If you believe that any of the information that we have collected about you is inaccurate or incomplete you have the right to ask us to change it. If you feel that we have not dealt with your request to your satisfaction, you are free to follow our complaint resolution process. 

 

How to Register a Complaint

You may register a privacy related complaint by contacting us HERE. At that time, the Privacy Officer will review the complaint procedure with you and will investigate all complaints. If a complaint proves to be justified, we will take immediate and appropriate action. 

 

Privacy Inquiries

 

To request access to your personal information, to register a privacy related complaint, or if you should have any questions regarding our Privacy Code or practices, please contact our Privacy Officer in writing on our contact form HERE.

LEGAL DISCLAIMER NOTICE

You shall indemnify Brett Francis or any of it's companies and their associates, in the event of any such claim, including but not limited to any claims made against Brett Francis or any of it's companies, by any person related or associated with you. Nothing in the content materials shall be considered legal, financial, or actuarial advice.

 

Rates are guaranteed not to change with exception to "specials".

 

Brett Francis or any of it's companies reserves the right to refuse service for any reason.

 

Results are not guaranteed. Brett Francis or any of it's companies holds no responsibility for the actions, choices, or decisions taken or made by any person.

 

Diagnosing psychological or medical conditions is for trained medical professionals, not for this website or representative of this website.

 

All information shared for billing or for sessions is held confidential. Your personally identifiable information is never sold, traded, or given away.

 

However, your information is public if you chose to use any social media or posting tool on this website and Brett Francis or any of it's companies will not be held liable for privacy for any public posting.